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We think you will love your order, but if for some reason they aren't just drooling over it, we gladly accept returns and will send you a refund. We always stand by our promise: 
At LazaHouse if your pet doesn't love it , we will gladly replace or refund it.

How to Return Something: 
If you wish to return an item, give our customer service team a call at 263-816-5422 or send an email to with Returns as the subject. We'll help you with returning your product and getting a refund or exchange sent your way.

Shipping costs are non-refundable. When you receive a refund, the cost of shipping will be deducted from your refund. You'll be responsible for paying shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. But we promise we'll get it to you as fast as we can!